Software Engineering

2019 - currently

Information Technology School

• During my studies, I gained skills in programming, teamwork, communication, and organization, which contribute to my professional development.

General studies

2015 - 2019

Gimnazija "Mladost"

Classification Team

August 2024 - December 2024

"DataDEV"

• Point Cloud Classification:
• Utilize geodetic lasers to capture Formula 1 track data, classify laser points into categories such as objects, track, and vegetation, and extract classified data into XML format for further processing.

E-Commerce Sector Manager

January 2024 - July 2024

"Guma Centar"

• Management of Dropshippers and Webshop:
• Coordination with partner dropshippers.
• Preparation and distribution of inventory stock tables.
• Order processing, account creation, invoicing, and shipping.


• Marketing, Communication, and Collaboration:
• Coordination of advertising activities with the marketing company for planning and executing campaigns.
• Creating marketing calendars for product promotion with verification from the IT department and CEO.
• Managing communication and requests with the IT company through the Help Desk portal for improvements and websiterelated issues.


• Customer Support and Communication:
• Providing support to customers via phone, email, and social media.
• Handling inquiries about products, technical issues, and order status tracking.
• Leading the first step in the complaint resolution process and maintaining a high level of customer satisfaction.


• Administration and Reporting:
• Regularly creating tables with sales information and preparing monthly sales overviews.
• Creating work plans and implementing strategies for the development of the sector and webshop.
• Preparing and distributing daily reports to managers and supervisors.

System Administrator and Web Designer

August 2023 - January 2024

"Adria Telekom"

• Design and User Experience:
• Creating user-friendly interfaces.
• Redesigning the company website.


• Customer Interaction:
• Communication via phone, email, and messages.
• Efficient support for technical problems and inquiries.
• Maintaining a high level of customer satisfaction.

Junior Sales Representative

January 2023 - August 2023

"Gigatron"

• Working as a customer care representative:
• Communication with customers: Working with customers via phone, email, chat, or in person to resolve inquiries, address issues, and provide information about products or services.
• Product knowledge: Acquiring in-depth knowledge of products to provide accurate and helpful information to customers.
• Keeping track of product updates and features.

Java Software Developer (Internship)

May 2022 - June 2022

"Comtrade System Integration"

• Collaborative Bot Development for Yamb Game
• Developed an intelligent bot for the Yamb game as part of a collaborative student project.
• Worked closely with mentors and a team of students to implement Object-Oriented Programming principles in Java.
• Gained experience in group collaboration and task distribution in a real-world software development environment.

IT Support Specialist

June 2020 - September 2021

"Zoka Promet"

• WordPress Site Maintenance:
• Creating and maintaining the website on the WordPress platform.
• Managing product inventory on the site and regularly updating information.


• Computer Service and Diagnostics:
• Diagnosing hardware to identify and resolve issues on computers and laptops.
• Troubleshooting software problems, including operating systems, drivers, and applications.


• Customer Support:
• Communicating with customers via phone, email, chat, or in person.
• Resolving inquiries, addressing issues, and providing information about products or services.